Privacy Policy
RequestFlow privacy practices for firm accounts, client document requests, uploads, and support.
RequestFlow collects and uses the information needed to operate document collection workflows for firms and their clients.
Privacy details
RequestFlow collects the information needed to run firm accounts, send request links, receive uploads, show status, process billing, and keep an audit trail.
We use that information to provide the product, protect accounts and files, send product messages, process payments, answer support requests, and improve reliability.
Firms can update client records, export files, delete requests, revoke links, and choose extra safeguards such as PINs for sensitive requests.
Deletion, export, and support windows follow the retention policy. Privacy requests should come from an authorized firm owner for account verification.